Below FAQ are some common concerns of our clients before purchasing the products.
If you have other questions, please just send it to info@hoffencare.com.

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  • Product Information(Silicone Foam Wound Dressing)
  • Product Information(Honey Gauze Wound Dressing)
  • Shopping Information

Product Information(Silicone Foam Wound Dressing)

Silicone Foam Wound Dressing is a type of advanced wound care product designed to manage moderate to heavily exuding wounds. It consists of a soft foam pad with a silicone adhesive border that adheres gently to the skin.

Silicone Foam Dressing absorbs excess wound exudate, maintains a moist wound environment, and provides a cushioning effect to protect the wound. The silicone border helps secure the dressing in place without causing skin damage during removal.

Silicone Foam Dressing is suitable for various wound types, including bed sores, pressure ulcers, leg ulcers, diabetic foot ulcers, surgical wounds, 1st & 2nd-degree burns, traumatic wounds, abrasions, and skin tears.

Yes, one of the benefits of Silicone Foam Dressing is that it's easy to remove without causing trauma to the wound or surrounding skin.

The frequency of dressing changes depends on the amount of wound exudate. Typically, it can be left in place for 3 to 7 days.

Yes, Silicone Foam Dressing is designed with a gentle silicone adhesive that is well-tolerated by most skin types, including sensitive skin.

Silicone Foam Dressing is water-resistant, allowing patients to shower or bathe with it in place. However, it's essential to avoid high-pressure water or prolonged soaking to maintain dressing integrity.

Yes, Silicone Foam Dressing can be used on pediatric patients.

While Silicone Foam Dressing is hypoallergenic and well-tolerated by most individuals, some rare cases of skin irritation may occur. If you experience any adverse reactions, discontinue use and consult a healthcare professional.

Product Information(Honey Gauze Wound Dressing)

Honey Gauze Wound Dressing is a wound care product that contains medical-grade honey impregnated into a gauze or pad. It is used for promoting wound healing and preventing infection.

Honey has natural antibacterial properties and can create an optimal environment for wound healing by maintaining a moist, sterile environment and reducing inflammation.

Honey Gauze Dressing is suitable for a wide range of wounds, including burns, abrasions, cuts, tears, leg ulcers, pressure sores, surgical wounds, and infected wounds.

Honey Gauze Dressing is generally safe for most skin types, but it's essential to consult with a healthcare professional if you have allergies or any concerns about using honey-based products.

The frequency of dressing changes depends on the wound's condition and the amount of exudate. Typically, it may be changed every 1 to 3 days.

Store Honey Gauze Dressing in a cool, dry place, away from direct sunlight and extreme temperatures. Keeping it properly sealed in its packaging will help maintain its integrity.

Yes, Honey Gauze Dressing is often used for chronic wounds as it can help stimulate healing in stubborn or non-healing wounds.

Yes, Manuka honey, is commonly used in Honey Gauze Dressing due to its high antibacterial properties.

While Honey Gauze Dressing is safe for most wounds, it may not be suitable for individuals with known honey allergies. Additionally, consult with a healthcare professional for any specific contraindications related to your medical condition.

Shopping Information

All orders are processed within 1 to 2 business days after receiving your order confirmation email. Items are dispatched from the US and most will arrive within 3-5 days after purchase(Alaska and Hawaii delivery times will be longer. Shopping and delivery support is temporarily unavailable in the US Minor Outlying Islands).

You will receive confirmation of your order. When there is any activity on your order, such as shipped, you will receive a notification email.

Yes, it is very secure. you can use Credit card, PayPal, Google Pay, Meta Pay, Apple Pay to checkout. All of these payment methods provide an extra level of security. You can shop with confidence.

Yes, we have a return and exchange policy in place. If you are not satisfied with your purchase, please review our return policy for details on how to initiate a return or exchange. Return or exchange will be accepted within 30 days of receipt of the order. Return units must be unopened. Opened units may be returned but only for reason of a manufacturer defect to the unit. A refund of the unit cost will be issued following the receipt and inspection of the returned Unit. The charges for the return shipping will be deducted from the refund unless the refund is due to manufacturers defect in which case a full refund of the unit price or replacement will be issued.